What is what to do when your iphone screen goes black?

If your iPhone screen goes black, here's what you can try:

  • Hard Reset: This is often the first and simplest solution. Force restarting your iPhone can resolve temporary software glitches.

    • iPhone 8 or later: Press and quickly release the volume up button, then press and quickly release the volume down button, then press and hold the side button. Release the side button when the Apple logo appears.
    • iPhone 7 or 7 Plus: Press and hold both the side button and the volume down button simultaneously. Release both buttons when the Apple logo appears.
    • iPhone 6s or earlier: Press and hold both the home button and the side button simultaneously. Release both buttons when the Apple logo appears.
  • Charge Your iPhone: Sometimes the screen is black simply because the battery is completely drained. Plug your iPhone into a charger and let it charge for at least 15-30 minutes before trying to turn it on again. If a low battery icon appears, let it charge until it gains some power.

  • Check for Hardware Issues: While less common, the problem could be a hardware malfunction. Examine the screen for any visible cracks or damage. If there's noticeable damage, it will require professional repair.

  • Restore with iTunes/Finder (DFU Mode): If a hard reset doesn't work, you can try restoring your iPhone through iTunes (on older Macs or PCs) or Finder (on newer Macs). This method erases all data on your iPhone, so it should be considered a last resort. You can try recovery mode first, if that fails, try DFU mode:

    • Recovery Mode: Plug your iPhone into your computer. Simultaneously press and hold the side button and either volume button (iPhone X and later) or the Home button (iPhone 8 and earlier) until you see the recovery mode screen. Then, restore your iPhone using iTunes or Finder.
    • DFU Mode: (Device Firmware Update) is a deeper restore that bypasses the operating system. The exact steps vary slightly depending on your iPhone model, but generally involve quickly pressing and releasing specific buttons in a sequence while connected to a computer. Search for DFU mode instructions specific to your iPhone model. Use iTunes or Finder to restore.
  • Contact Apple Support: If none of the above solutions work, there could be a more significant hardware or software issue. The best course of action is to contact Apple Support directly or visit an Apple Store for assistance. They can diagnose the problem and provide repair options. You may want to find a reputable third-party repair shop if you are outside of warranty.